This workshop has already been completed. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.ĭirector, Organizational Development & Effectiveness, Resolve individual and group disagreementsĬrucial Conversations is a two-day course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics-at all levels of your organization. Build acceptance rather than resistance Explore thought-provoking questions for your book club, reading group, or personal use. 8:00am - 8:30am Location: JHU at Eastern 1101 East 33rd Street Baltimore, MD 21218 View Map Link Details: This workshop focuses on the use of powerful conversations and crucial confrontations - transformational conversations that create mutual learning and lead to committed action. Download and print the Crucial Conversations model so you have a reference to refresh your memory and skills. Learn to hold anyone accountable, no matter their power, position, or authority. Foster teamwork and better decision making Watch fun examples of the Crucial Conversations skills applied to real-life situations. The course teaches nine powerful skills for resolving performance problems, strengthening trust and reliability, and eliminating inconsistency. What Does Crucial Conversations Training Teach?Ĭrucial Conversations teaches participants how to: These conversations-when handled poorly or ignored-lead to strained relationships and dismal results. Which Crucial Learning course is right for you Compare course content, formats and desired outcomes to better understand which course is right for you. Whether it’s a problem with poor quality, slow time-to-market, declining customer satisfaction, or a strained relationship-whatever the issue-if you can’t talk honestly with nearly anybody about almost anything, you can expect poor results.Ī crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. Whenever you’re not getting the results you’re looking for, it’s likely a crucial conversation is keeping you stuck. Note – you must be able to attend both dates to register.
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