![]() Our content is intended to be used for general information purposes only. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Hardwood selections include chocolate oak, handscraped heritage hickory, antique natural oak and slate oak.īourbon Street oak, bainbridge oak, crestwood tile, chateau maple and Winchester apple are just a few of the nearly 130 choices in laminate flooring offered by Pergo.ĬonsumerAffairs is not a government agency. The result is vibrant, true-to-life wood grains, patterns and colors. Pergo is one of a few companies that uses four-color printing for its decorative graphic sheet designs on laminate. Visit a retail location to see the flooring in person. While consumers must visit retail partners either online or in-person to make purchases, they can order samples for a fee from the Pergo website. However, if you’d prefer to hire a professional installer, Pergo retailers will help locate a certified installer in your area. Pergo encourages DIY installation, which is greatly simplified by the flooring’s easy click-lock design. It is the largest laminate flooring manufacturer in the United States and also produces solid hardwood and engineered hardwood floors. Pergo developed plastic-laminate flooring, with the first flooring produced in 1979. Do your customers and the planet a favor and stop producing product that's only designed to last a few months. Pergo, you brand your products as if they have superior durability in some regards to real wood. Guess what- Soon, I am going to have to redo my kitchen floor for the 3rd time since these have been installed. However, I remained optimistic for some reason and installed the remaining damage-free boards anyway. I should have documented every damaged board and asked for a refund right then and there. At a bare minimum, should floors be able to handle people walking on them? This damage started occurring after 6 months or so of being installed.Īdditionally, a good portion of the boards I purchased arrived damaged. The touch up paint wears off after a few months. That doesn't even come close to fixing that damage. I tried fixing the chips with the Pergo touch up kit. The corners of the board will just CHIP OFF in high traffic areas. The water isn't the only problem with the floor. I would have been much happier if they did not promise a lifetime warranty. If we were going to need to replace the flooring like cheap vinyl flooring or carpet, we should have saved money and anticipated a replacement in a few years. Frankly, I wish we had purchased a cheaper brand. Do NOT buy it and trust that they will uphold their warranty. But do NOT buy it if you want durability. If you want flooring that will wear similarly to carpeting requiring replacement every 5-6 years, the Pergo is beautiful. In fact, they no long sell the flooring we purchased. It failed because their product could not stand up to their warranty. It is NOT because of a problem at our home. They've only communicated with our Home Depot rep. They have tried every avenue to negate the warranty. They sent a guy to check to see if we had excess moisture in our home or floorboard. We've sent pictures, answered questionnaires about care and housekeeping, and sent evidence of the mop we use. So, we decided to file a claim to Pergo so that they would stand up for their warranty. ![]() I spoke to me regarding durability for a busy household. In the Home Depot, the Pergo display had two giant Great Danes. They had a lifetime warranty for residential use. We purposely chose Pergo - for durability.
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